Privacystatement
Your privacy is important to us. When you appeal to us, you often provide us with personal data. You must therefore be able to trust that we will treat your data with care and confidentiality. In this privacy statement you can read how we do this.
The privacy statement applies to Cararvel with its registered office at Zagerijstraat 18 2960 Sint-Job-in-'t-Goor and with company number BE0837344976, at our locations, in our stores and on the Caravel.be websites, (hereinafter "Caravel" or " we").
By using our services and website, you unconditionally accept this privacy statement. We can change the privacy policy at any time. It is therefore advisable to consult this privacy statement regularly.
The data you provide us with:
When you place an order with us, in the store or on the website, we ask you to provide us with your name, address, e-mail address and telephone number. This is necessary to perform our mutual contract. (Namely, process your order.)
When you make an appointment with us, in the store or on the website, we ask you to provide us with your name, e-mail address and telephone number. This is necessary in order to correctly register your appointment and, if necessary, to contact you if we were unable to honor the appointment ourselves.
The data that is collected automatically:
You can visit our website without providing any personal information. In that case, certain data can be collected via cookies (see cookie policy). Certain data can also be collected without being stored in cookies. They can be read by Caravel and only during your visit to our website. It's about:
1. the TCP / IP address from which you visit our websites
2. the type and version of your navigation system (if your browser reports this)
3. the last visited internet page (if your browser informs you)
4. The identification data of your mobile device, as well as the geographic location data (if your browser reports this)4.
General purposes:
Your personal data is collected to:
You can deliver the service offered on the website (example: process your order)
Sending newsletters about our blog posts
Manage the technical administration of the website
Statistical purposes
Providing support
Direct marketing and communication to third parties:
Your personal data is kept strictly confidential and is never disclosed to third parties or used for direct marketing purposes.
We can share your personal data with affiliated companies or with third parties that do data processing on our behalf. When these service providers act on our behalf as a data processor, we are not permitted to use or disclose this data in a manner that does not correspond to the cases described in this privacy statement. Eg Telenet Bvba, which hosts the website for us, has no right to process data that you send via this website.
Storage of personal data:
Unless a longer retention period is required or justified by law or by compliance with another legal obligation, we will only store your personal data for the period necessary to provide services.
Right of access and improvement:
If you wish to invoke your privacy rights, as defined below, please contact info@caravel.be
Right to access the personal data that Caravel may have about you
Right to rectify, complete or update your personal data
Right to delete your personal data ("right to be forgotten")
Right to a restriction on the processing of your personal data
Right to transferability of the personal data you have provided to us
Right of objection / opposition to the processing of your personal data.
You are completely free to communicate your personal data to Caravel or not. You should know that certain services can be refused if you do not enter your personal data and that you are solely responsible for the accuracy of the data that you communicate to Caravel.
You also cannot object to the processing of your personal data if this is necessary for the performance of the contractual or legal obligations
If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the “unsubscribe” link, as provided at the bottom of every Caravel email.
Security and trust:
Caravel has taken the necessary measures to prevent the loss, unlawful use or modification of information we receive on our site. With the help of SSL (secured layer, placed between our servers and your internet browser, which protects the data), the transaction data is sent encrypted over the internet. You do not need any special software for this.
If you find that our site is not in accordance with our privacy policy or if you have questions or about the use of your data or about the safety of this website, please contact Caravel at info@caravel.be.
Complaints:
If you have complaints about the way we collect, use and / or process your personal data, you can submit a complaint to the Data Protection Authority (see: data protection authority.be).
Use of cookies
Information about our use of Cookies:
Our website uses cookies and similar technologies to distinguish your user preferences from those of other users of our website. This helps us to offer you a better user experience when you visit our website and also allows us to optimize our website.
Cookies and similar technologies, however, do not allow systematic data collection that could identify the users of our website. They only help us to improve the operation of our website, to understand the interests of our users and to measure how effective the content of our website is.
As a result of European regulations, all websites that target certain parts of the European Union are required to request your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose. Please read our privacy statement to learn about the privacy rules that apply to our services and the website
For further information about this Cookie Policy you can contact us via info@caravel.be.
What is a cookie?
A cookie is a small text and number file that we store in your browser or on the hard drive of your computer. That way we can remember your preferences when using our website.
As soon as you visit a website of ours, you will be asked for permission to place the different categories of cookies that we use.
Types of cookies that can be found on our website:
Cookies can be subdivided according to their origin, their function and their lifespan.
First-party cookies are cookies that are placed by a website that is currently being visited by the user.
Third-party cookies are cookies that are placed by a different domain name than the website visited by the user. If a user visits a website and a third party places a cookie through that Website, then this is a third-party cookie (e.g. cookies placed by Google, Twitter and Facebook).
Functional cookies are cookies that ensure that the website functions properly (e.g. cookies for login or registration, language preferences, shopping baskets, etc.). Functional cookies are logically first party cookies.
Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the website. Cookies with statistical purposes allow you to identify which pages of the website you visit, where your computer is located, etc. Cookies with social purposes enable the user to share the content of the visited Website directly with others via social media . Cookies with targeting purposes allow a profile to be built up based on your surfing behavior so that the displayed advertisements are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements were shown to a user. Non-functional cookies can be first-party or third-party cookies.
Permanent cookies: These cookies remain on the user's device for the duration specified in the cookie. They are activated every time the user visits the Website that has placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics etc.). Most non-functional cookies are permanent cookies.
Session cookies: These cookies allow a user's actions to be simplified and linked to each other during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.
Your permission
On your first visit to our website you will be asked to accept our cookies. You can allow or decline these cookies. You can change the cookie settings for our website at any time via your browser settings and thus withdraw your consent.
If you refuse certain functional cookies, it is possible that the website or certain parts of it no longer works properly.
Change your browser settings
We would like to point out that web browsers allow you to change your cookie settings. These settings can usually be found in the "Options" or "Preferences" menu of your web browser. The following links may be useful to better understand these settings. If not, you should consult the "Help" function in your web browser for more details.